Corporate Issues & Dilemmas
Mob in premises
A private company is known for its efficiency, transparency and employee welfare. The company though owned by a private individual has a cooperative character where employees feel a sense of ownership. The company employs nearly 700 personnel and they have voluntarily decided not to form union.
One day suddenly in the morning, about 40 men belonging to political party gate crashed into the factory demanding jobs in the factory. They threatened the management and employees, and also used foul language. The employees feel demoralized. It was clear that those people who gate crashed wanted to be on the payroll of the company as well as continue as the volunteers/members of the party.
The company maintains high standards in integrity and does not extend favours to civil administration that also includes law enforcement agency. Such incidents occur in public sector also.
a) Assume you are the CEO of the company. What would you do to diffuse the volatile situation on the date of gate crashing with the violent mob sitting inside the company premises?
b) What can be the long-term solution to the issue discussed in the case?
c) Every solution/action that you suggest will have a negative and a positive impact on you as (CEO), the employees and the performance of the employees. Analyse the consequences of each of your suggested actions.
Aptitude & Foundational Values
Meaning of Aptitude
Dedication to Public Service
Impartiality and Non-partisanship
Blog Mentoring
Young Minds
Meaning of Aptitude
Dedication to Public Service
Impartiality and Non-partisanship
Blog Mentoring
Young Minds
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Insights with KM
Compassion is derived from the Latin "compati," which means 'to suffer with." In academic literature, there is a broad consensus that compassion involves an awareness of the other person's suffering and the consequent motivation to help or provide succour to the suffering individual. In his book Human Emotions, Lazarus defines compassion as "being moved by another's suffering and wanting to help." Similarly, Gilbert, in his book The Compassionate Mind: A new approach to life's challenges, interpreted compassion as a "deep awareness" of others' suffering combined with a desire to help. Most definitions of compassion focus on being touched by the other's suffering and the motivation to help. From an Indian perspective, compassion, known as karuna, is integral to the Buddhist value system and philosophy. Compassion or karuna is considered a "spiritual awareness" of others suffering. Dalai Lama defines compassion as an "openness to the suffering of others with a commitment to relive it."