Ethical Dilemma
Can documentation-procedure be sacrificed
Suppose you are an officer in-charge of implementing a social service scheme to provide support to old and destitute women. An old and illiterate woman comes to you to avail the benefits of the scheme. However, she has no documents to show that she fulfils the eligibility criteria. But after meeting her and listening to her you feel that she certainly needs support. Your enquirers also show that she is really destitute and living in a pitiable condition. You are in a dilemma as to what to do. Putting her under the scheme without necessary documents would clearly be violation of rules. But denying her the support would be cruel and inhuman.
a) Can you think of a rational way to resolve this dilemma?
b) Give your reasons for it.
Aptitude & Foundational Values
Meaning of Aptitude
Dedication to Public Service
Impartiality and Non-partisanship
Blog Mentoring
Young Minds
Meaning of Aptitude
Dedication to Public Service
Impartiality and Non-partisanship
Blog Mentoring
Young Minds
/4
01
Insights with KM
Compassion is derived from the Latin "compati," which means 'to suffer with." In academic literature, there is a broad consensus that compassion involves an awareness of the other person's suffering and the consequent motivation to help or provide succour to the suffering individual. In his book Human Emotions, Lazarus defines compassion as "being moved by another's suffering and wanting to help." Similarly, Gilbert, in his book The Compassionate Mind: A new approach to life's challenges, interpreted compassion as a "deep awareness" of others' suffering combined with a desire to help. Most definitions of compassion focus on being touched by the other's suffering and the motivation to help. From an Indian perspective, compassion, known as karuna, is integral to the Buddhist value system and philosophy. Compassion or karuna is considered a "spiritual awareness" of others suffering. Dalai Lama defines compassion as an "openness to the suffering of others with a commitment to relive it."